Gap Analysis: First Steps for Consumer Duty Success

By - Kane
25.07.22 10:24 AM



The FCA’s Consumer Duty final rules are due to be released imminently and the timelines for implementation are incredibly tight. Getting off to a running start is the key to success.


At our first webinar on Consumer Duty, we recommended that the best first step is to complete a gap analysis to determine what you’ll need to change and prioritise implementation.


In our second webinar we explore the practicalities of performing a gap analysis and the key areas you should be focusing on.


Join us to find out: 

  • How to benchmark your existing processes and plan a roadmap to implementation
  • The Consumer Duty client journey and how to be effective in avoiding foreseeable harm
  • The challenges involved and the steps you can take to ensure success
  • What support our experts will provide to make sure you’re well prepared


This webinar will feature contributions from:

  • Chris McGreavey, Client Propositions Manager at Tenet Compliance Services
  • Marjolaine Quirke, Director of Client Delivery at Tenet Compliance Services
  • Jennifer Cook, Group Head of Marketing at Tenet Compliance Services

    

CPD - 1 hr structured (CII accredited).


Date: 3rd August

Time: 2pm

CPD: 1hr structured (CII accredited)    


Don’t worry if you can’t make it on the day, you’ll be able to watch it on demand. Just register to receive the on-demand video when it’s available.

Kane