During these exceptional times, it’s still business as usual for us. We are still able to offer you the same quality financial advice which is remote, secure and easy to receive. Get in touch with us today for your financial peace of mind and find out how we can help.
With over a quarter of a century’s worth of experience, our approach is focused on ensuring clients get the financial advice they need. We do this through a nationwide network of hundreds of highly qualified and trained financial advisers and mortgage brokers who are authorised to act as our appointed representatives to give quality financial advice.
Through our core business, Tenet Network Services, all of our advisers receive ongoing training and guidance from us to ensure the advice they give is both fair and suitable for our clients’ needs, taking account of market developments, product launches, and the requirements of our regulator, the Financial Conduct Authority.
We have £30m net assets, and our major shareholders are well known high street names - Aviva, Standard Life Aberdeen and Aegon. Plus, we have a team of over 260 people that are mainly based at our Head Office in Leeds, supporting our advisers.
So, if you are looking for quality financial advice, all of this should give you peace of mind that your financial plan is in safe hands for a secure financial future.
Due to the unprecedented nature of the Coronavirus spread across the country, Tenet has taken the necessary steps in accordance with government advice to close its offices and require all employees to work from home where possible. The safety of our employees, advisers and customers remains paramount during this difficult time.
As a consequence of the immediate office closure, we will be unable to deal with any complaints that are received via post until such time that our office is re-opened hopefully in the coming weeks and months.
To ensure that we can deal with your complaint during this period, we would really appreciate your assistance by sending any complaint electronically, either by email or a scanned letter attached to an email to the following address: firstname.lastname@example.org
Should you wish to make a complaint by telephone, please can you send an email to the address above stating your name and telephone number, and a member of our complaints team will be happy to call you back to take any further details.
We will endeavour to deal with any complaints received during the 8-week timeframe allowed by the FCA rules, however we would appreciate your patience during this period due to the disruption we have accessing our records.
We get good feedback from clients who get advice from our advisers. In fact, through our programme of post-advice questionnaires, 98% of clients state that they would recommend us to a friend or relative*.
*Correct as of July 2016 and based on surveys completed by clients who have had advice since October 2013.
Of 1,406 clients who answered ‘how likely are you to recommend us to a friend or colleague?’, 98% said either ‘very likely’ or ‘somewhat likely’.
“Anna is the only adviser I will ever use in the future. She was outstanding with the way she dealt with the mortgage
“Very good consultant. Plenty of information and alternative ideas for and against, to enable me to make a decision that suits me
“Stuart has been extremely professional, helpful, kind and understanding in all our dealings with him. He is not pushy and will always go that extra mile. I will always recommend him to friends and family
“I must just say that Robert is a credit to you. A very genuine, kind, caring man, whom I genuinely believe has my best interests at heart. One of our family now!
“Chris was superb in all aspects of the mortgage application and acceptance. Would definitely use him again and recommend him to others. Excellent level of personal and professional service
“Iain has been our financial adviser for more than 20 years. We have found him excellent in every way. 100%!
We have hundreds of financial advisers and mortgage brokers across the country who can help you with your financial planning - all who receive high quality support and backing from us.
Our advisers and mortgage brokers cover a wide range of services, so from help with your first mortgage or protecting your income, to investing an inheritance or creating a complete financial plan, our advisers can help.
Retirement planning | Building an effective investment portfolio | Protection & insurance | Inheritance tax | Long-term care | Mortgages | Financial advice for your business | Wealth management | Taxation planning | Equity release
As one of the UK’s largest financial adviser groups, with over 25 years’ worth of experience to call upon, we’re about as robust as it gets.
We are here to make sure you get the financial advice you need, tailored to your individual circumstances, goals and aspirations.
All you need to know about the evolution of our company, our services to advisers, who’s behind us and our values and beliefs.